Saturday, May 22, 2004
Ah I have finihsed.
Towards the end there - I need some interaction with other people! There were a few tmmes that questions were worded in a way that require clarification. Unforunatley due to the nature of this program and the environment it is in, there was not one who could provide the support.
Over all there were a few things that need to be fixed. Some of the recordings were shocking. Where as others had none at all. This was ok but hey werent consistently spread through the entire course.
I really like the use of a chacter that leads the learner through the interaction. You start expecing that it will highlight the important information that you need to take additional notes on.
The customer interactions were good. I enjoyed the role plaay but it could have been improvied if it provided specif feedback. I was still very unimpressed with being told "NO" when getting something incorrect. It felt like I was at school.
I would have like to have seen a scratch pad on the desk top to make additional notes.
Overall this is a better result than what we haveseen fso far for this company in the form of Online Learning.
I am half way there! This course has not been too bad my interaction has been high. But the feedback from the course is generated. Particually find frustrating that if yuou get an answer incorrect, you are told NO!... This is very poor in design. The first time I read that I was shock and fgelt demotivated. At least I know that my job is not riding on this - people who are coming in to the organisation could feel differently. They could yuse - Try again or that answer is not correct, refer back.....
Friday, May 14, 2004
Starting this piece of e-learning will be interesting as the last few course issued by corporate have been awful. The courses that I have chosen to complete have been written by the Strategies Team with in my division. I am looking forward to seeing what they have produced as there has been a big push on making it better.
This form of learning will be interesting. My main concern is that the course will be similar to a page turning exercise. My last experience was like this. The best i have seen so far had sound.